PPC agency for Toronto service businesses

Google Ads Management in Toronto

Google Ads Management in Toronto

White Dolphin is a Toronto PPC agency that builds and runs Google Ads accounts for local service businesses across the GTA. We take over an existing account or start a new one, rebuild it around the searches that actually turn into work, and report on calls and booked jobs rather than impressions.

We are based at 180 Steeles Ave W in Thornhill. Most of our clients are clinics, salons, contractors and professional practices with no in-house marketing team.

Free and no obligation. If paid search is the wrong tool for your business, we will say so.

What Google Ads management with us includes

Six parts of the same system. Most accounts we inherit have one or two running well and the rest on autopilot.

Google Search Ads

The core of almost every account we run. We build the campaign around searches that carry buying intent — “emergency furnace repair”, not “how does a furnace work” — and spend the first month cutting traffic that looks relevant and never converts. Search term reports get read weekly, not quarterly.

Paid Social

Meta and Instagram campaigns for the demand that has not reached Google yet. Useful for services people do not search for by name, and for staying in front of visitors who came to your site and did not call. It runs alongside search, not instead of it.

Display & Native

Banner and in-feed placements, used narrowly. Display is the easiest place in an ad account to spend money with nothing to show for it, so we mostly use it to remarket to people who already know who you are, with placement exclusions kept tight.

Creative Development

Ad copy, images and video built for the placement rather than resized from a brochure. Google now assembles ads from the assets you supply, so the quality of those assets is most of the performance.

Marketplaces

Sponsored placements on Amazon and similar platforms for clients who sell product as well as service. Different auction, different buyer, same principle: structure first, then bids.

Affiliate Marketing

Partner and referral programs where the economics actually work. Not every business needs one, and we will tell you if yours does not.

Which Google Ads campaign type fits your goal

Google sells several campaign types and they are not interchangeable. This is the short version of a conversation we have in every audit.

Campaign type What it does Best when
Search Text ads matched to what people type into Google Someone is actively looking for your service right now
Performance Max One campaign spanning Search, Maps, YouTube, Display and Gmail, assembled by Google Conversion tracking is solid and there is enough volume for the automation to learn from
Display Image ads across Google’s partner sites and apps You are remarketing to past visitors rather than prospecting cold
YouTube Skippable in-stream and in-feed video The service needs explaining before anyone will enquire
Demand Gen Visual ads in YouTube, Discover and Gmail feeds You are creating demand rather than capturing it

If tracking is not solid, Performance Max will happily spend the budget and report conversions you cannot verify. That is the trade-off nobody mentions in the sales pitch, and it is why we fix measurement before touching budget.

How we run your account

White Dolphin's four-stage Google Ads management process for Toronto businesses: audit, build, optimize and report

Audit

We start with the account, the tracking and the landing pages, not with a plan. You get a written findings list — what is wasting money, what is missing, what is already working — before any spend changes.

Build

Campaign structure, keyword and negative keyword lists, ad copy, assets, extensions and conversion actions. Everything is named so you can read the account without us in the room.

Optimize

Weekly: search terms, bids, budgets and creative. Monthly: structural changes. We change one significant thing at a time, so we can tell what caused what.

Report

A plain-language monthly report on calls, forms and booked work, with what changed and why. Not a forty-tab spreadsheet you will never open.

Most accounts need roughly two to three months before the data is stable enough to judge a change with confidence. We do not promise a specific number of leads, and anyone who does is guessing.

Google Ads in Toronto, specifically

Toronto is one of the most expensive paid search markets in Canada for service businesses. In competitive GTA trades you are bidding against national franchises, lead-generation aggregators reselling the same enquiry to four companies, and every other local operator — usually on the same handful of keywords.

Two things follow. First, the broadest keywords are rarely affordable for a single-location business, so the account has to win on specificity: the exact service, the exact neighbourhood, the exact problem. Second, at these click prices the landing page matters as much as the bid. A page converting at three per cent instead of six doubles your cost per lead without a single change inside the ad account — which is why we run conversion rate optimization as its own service.

We work across Toronto and the GTA — North York, Scarborough, Etobicoke, Vaughan, Markham, Richmond Hill, Thornhill, Mississauga and Brampton — and with clients in the United States.

New to paid search? Start with our plain-English explainer on what PPC marketing is, or read Google’s own guide to choosing a campaign type.

Google Ads search campaign dashboard showing a top paid search result, a rising performance trend line and a lead funnel ending in a phone call

White Dolphin
180 Steeles Ave W Unit 216A
Thornhill, ON L4J 2L1
Canada

(647) 930-9729
whitedolphin.ca@gmail.com

Monday–Sunday, 09:00–17:00

Why work with White Dolphin

“We are specialists, not generalists. White Dolphin was built to provide deep expertise in digital channels that are extremely complex, and changing daily.”

Audit-first

The plan comes after the audit, not before it. We look at your account, your tracking and your competitors before recommending anything.

Outcome accounting

Reporting is on calls, forms and booked work, in plain language — not on impressions, and not on a metric that only flatters the agency.

One system, not line items

Ads, SEO, CRO and content run together. A click you paid for and a click you earned land on the same page, and that page decides whether either was worth it.

Proof you can read

More than fifty published case studies across advertising, clinics, home services and web design — see the portfolio.

Google Ads management — frequently asked questions

It depends on what a click costs in your category and how many leads you need, and those vary enormously between trades. We size the budget during the audit from your actual keyword costs rather than quoting a number blind. Generally: a budget too small to gather data cannot be optimized, so it is usually better to run one campaign properly than four on fumes.

Yes, and that is most of our work. You keep ownership of the account and its conversion history — we ask for manager access rather than building a new account, because that history is worth keeping. If the existing structure is beyond saving we will say so and rebuild inside the same account.

Clicks and calls can start the day the campaign goes live. A reliable read on cost per lead usually takes two to three months, because that is how long it takes to gather enough conversions to tell a real change from noise. We do not promise a specific number of leads.

Management fees depend on the size of the account, how many campaigns it runs and how much creative work is involved. We quote after the audit, once we know what is actually there. The initial consultation costs nothing.

No. We are based in Thornhill and most clients are in the GTA, but we run accounts for businesses across Ontario and in the United States. Paid search does not require us to be down the road — though for a local service business it helps that we know the market.

Yes. The ad and the page it lands on are the same problem. In an established account the landing page is usually where the fastest gains are, which is why conversion rate optimization is a service in its own right rather than an add-on.

Ready to see what your account is actually doing?

Book a free consultation and we will walk through your Google Ads account, your tracking and your landing pages with you. No obligation, and no charge.

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